Bus Rules & Regulations

Face Masks/Coverings

Masks/face coverings are required to board Smart Shuttle Line Buses. Your face covering must be worn snugly over your nose and mouth, and must be visible at all times, including if you plan to sleep. Any passenger that refuses to wear a mask while aboard a Smart Shuttle Line bus, while boarding or deboarding will be refused service and will forfeit their seat, ticket, and fare. These rules do not apply to children under the age of 2.

Acceptable face coverings:

  • A mask or 2 layered secured cloth that completely covers your nose and mouth and fits snugly to the sides of your face and under your chin

  • Face shields worn with a face covering, but not in place of one

The following are NOT permitted on any Smart Shuttle Bus: 

  • NO smoking within or around perimeter of bus 

  • NO alcoholic beverages 

  • NO illegal drugs 

  • NO loitering within or around bus 

  • NO solicitation 

  • NO foul language or demeaning language of any kind will be tolerated on any Smart Shuttle Line, Inc. shuttle bus or company grounds.

  • NO firearms, knives, or any other type of weapons 

  • NO flammable materials within or around perimeter of bus 

  • NO surfboards 

  • NO feet on seats 

  • NO sitting on armrests


Food and Beverage

Food and beverage items are permitted on any bus. All beverages must be in proper containers covered with lids or screw tops, no open top containers permitted. 



Proper attire is required to board and ride any Bus: Shoes and Shirts are required.



Small pets allowed only if carried in enclosed cases, service animals are permitted. 



All radios, tape/CD players, iPods, mp3s, laptop computers, portable DVD players, and all other noise-making electronics are to be played using headphones. Cellular telephones may be used, and all conversations are to be kept brief using a low tone of voice. 



Smart Shuttle Bus Line, Inc. and property owners and managers of the service stops are not responsible for stolen items from vehicles or damages to or stolen vehicles parked in lots, and do not recommend parking vehicles in lots. All vehicles parked in lots at the bus stops will be subject to towing at the owner’s expense. Bus stop lots are only for dropping off and picking up passengers.


Our company reserves the right to deny service to any individual who disturbs the driver, passengers or in any way prevents Smart Shuttle Line, Inc. from rendering its services properly and safely.